Get in Touch

We're here to help! Whether you're an artist, collector, or just curious about ArtX, we'd love to hear from you.

How Can We Help?

Choose the best way to reach us based on your needs. Our team is ready to assist you.

General Inquiries

Questions about ArtX, partnerships, or general information

[email protected]

24/7

Response: Within 24 hours

Customer Support

Help with your account, orders, or technical issues

[email protected]

Mon-Fri 9AM-6PM EST

Response: Within 4 hours

Artist Support

Assistance for artists selling on our platform

[email protected]

Mon-Fri 10AM-7PM EST

Response: Within 2 hours

Press & Media

Media inquiries, interviews, and press releases

[email protected]

Mon-Fri 9AM-5PM EST

Response: Within 6 hours

Business Development

Partnerships, collaborations, and business opportunities

[email protected]

Mon-Fri 9AM-6PM EST

Response: Within 48 hours

Careers

Job applications and career opportunities

[email protected]

Mon-Fri 9AM-5PM EST

Response: Within 1 week

Send us a Message

Fill out the form below and we'll get back to you as soon as possible.

Our Offices

Visit us at one of our global locations or reach out to your nearest office.

New York, United States

Headquarters

123 Art District, Manhattan, NY 10001

+1 (555) 123-4567

[email protected]

Mon-Fri 9AM-6PM (EST)

London, United Kingdom

45 Shoreditch High Street, London E1 6PN

+44 20 7123 4567

[email protected]

Mon-Fri 9AM-6PM (GMT)

Tokyo, Japan

2-3-1 Shibuya, Tokyo 150-0002

+81 3-1234-5678

[email protected]

Mon-Fri 9AM-6PM (JST)

Frequently Asked Questions

Find quick answers to common questions. Can't find what you're looking for? Contact us directly.

How do I create an account on ArtX?

Account

You can create an account by clicking the "Sign Up" button on our homepage. You'll need to provide your email address and create a password. For artists, you'll also need to complete your profile with portfolio information.

What are the fees for selling art on ArtX?

Selling

ArtX charges a 10% commission on successful sales. This includes payment processing, marketing support, and customer service. There are no upfront fees or listing costs.

How does ArtX authenticate artworks?

Authentication

We use a combination of AI-powered analysis, expert verification, and blockchain technology to authenticate artworks. Our authentication process has a 99.7% accuracy rate.

What payment methods do you accept?

Payment

We accept all major credit cards, PayPal, bank transfers, and cryptocurrency payments. All transactions are secured with industry-standard encryption.

How do you handle shipping and insurance?

Shipping

We partner with specialized art logistics companies to ensure safe delivery. All shipments are fully insured and tracked. Shipping costs vary based on size, destination, and insurance value.

Can I return an artwork if I'm not satisfied?

Returns

Yes, we offer a 14-day return policy for most artworks. The piece must be returned in its original condition. Return shipping costs may apply unless the artwork was misrepresented.

Stay Connected

Need immediate assistance?

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Get in Touch

We're here to help! Whether you're an artist, collector, or just curious about ArtX, we'd love to hear from you.

How Can We Help?

Choose the best way to reach us based on your needs. Our team is ready to assist you.

General Inquiries

Questions about ArtX, partnerships, or general information

[email protected]

24/7

Response: Within 24 hours

Customer Support

Help with your account, orders, or technical issues

[email protected]

Mon-Fri 9AM-6PM EST

Response: Within 4 hours

Artist Support

Assistance for artists selling on our platform

[email protected]

Mon-Fri 10AM-7PM EST

Response: Within 2 hours

Press & Media

Media inquiries, interviews, and press releases

[email protected]

Mon-Fri 9AM-5PM EST

Response: Within 6 hours

Business Development

Partnerships, collaborations, and business opportunities

[email protected]

Mon-Fri 9AM-6PM EST

Response: Within 48 hours

Careers

Job applications and career opportunities

[email protected]

Mon-Fri 9AM-5PM EST

Response: Within 1 week

Send us a Message

Fill out the form below and we'll get back to you as soon as possible.

Our Offices

Visit us at one of our global locations or reach out to your nearest office.

New York, United States

Headquarters

123 Art District, Manhattan, NY 10001

+1 (555) 123-4567

[email protected]

Mon-Fri 9AM-6PM (EST)

London, United Kingdom

45 Shoreditch High Street, London E1 6PN

+44 20 7123 4567

[email protected]

Mon-Fri 9AM-6PM (GMT)

Tokyo, Japan

2-3-1 Shibuya, Tokyo 150-0002

+81 3-1234-5678

[email protected]

Mon-Fri 9AM-6PM (JST)

Frequently Asked Questions

Find quick answers to common questions. Can't find what you're looking for? Contact us directly.

How do I create an account on ArtX?

Account

What are the fees for selling art on ArtX?

Selling

ArtX charges a 10% commission on successful sales. This includes payment processing, marketing support, and customer service. There are no upfront fees or listing costs.

How does ArtX authenticate artworks?

Authentication

We use a combination of AI-powered analysis, expert verification, and blockchain technology to authenticate artworks. Our authentication process has a 99.7% accuracy rate.

What payment methods do you accept?

Payment

We accept all major credit cards, PayPal, bank transfers, and cryptocurrency payments. All transactions are secured with industry-standard encryption.

How do you handle shipping and insurance?

Shipping

We partner with specialized art logistics companies to ensure safe delivery. All shipments are fully insured and tracked. Shipping costs vary based on size, destination, and insurance value.

Can I return an artwork if I'm not satisfied?

Returns

Yes, we offer a 14-day return policy for most artworks. The piece must be returned in its original condition. Return shipping costs may apply unless the artwork was misrepresented.

Stay Connected

Need immediate assistance?